General Terms and Conditions of Business
1. Scope of applicability
All orders placed through our online shop are subject to the following GTCs.
2. The Parties and customer service
The purchase contract is concluded with alessandro International. You can find more information about us in the site notice. You can contact our customer service department for questions or complaints using the contact form or at the e-mail address firstname.lastname@example.org.
3. The conclusion of the contract
By uploading products into our online shop we are making a binding offer to conclude a contract on those products. The contract arises when you accept the offer concerning the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
For the contract to be concluded effectively, the ordering process must always be completed by sending the order.
4. Shipping costs
Shipping costs are payable in addition to the product prices specified. You can find more information on the amount of the shipping costs with the offers.
5. Packing stations
We do not deliver to packing stations.
6. Retention of ownership
The goods will remain our property until payment is made in full.
7. Damage in transit
If goods with obvious damage in transit are delivered, please report such defects as soon as possible to the deliverer and contact us immediately. If you fail to submit a complaint or to contact us, this will have no consequences whatsoever for your statutory claims and the enforcement thereof, particularly your warranty rights. However, by doing so you will help us to assert our own claims with respect to the carrier and/or transit insurance company.
8. Storing the text of the contract
We will store the text of the contract and send you the order details and our GTCs by e-mail. You can also view or download our GTCs at any time here on this site. You can view your past orders in our customer login.
9. The language of the contract
The language available for the conclusion of the contract is German.
alessandro International GmbH
9. Platform for Online Dispute Resolution of the European Commission
Under http://ec.europa.eu/consumers/odr/ the European Commission provides for a link for the resolution of consumer disputes with regard to online sales, alessandro is neither willing nor obliged to take part in an online dispute resolution forum.